Shipping Policy
Thank you for choosing Tejway! We are dedicated to providing you with the best possible shopping experience. Please take a moment to review our shipping policy.
Shipping Rates
Our shipping rates are calculated based on the weight of your order and the destination address. We offer competitive rates to ensure you receive the best value for your money. You can view the shipping cost during the checkout process before finalizing your purchase.
Shipping Methods
We offer several shipping methods to accommodate your needs:
- Standard Shipping: Delivery typically takes 5-7 business days.
- Expedited Shipping: Delivery typically takes 2-3 business days.
- Priority Shipping: Delivery typically takes 1-2 business days.
Please note that delivery times may vary depending on the destination and unforeseen circumstances such as weather conditions or holidays.
Order Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Restrictions
We currently only ship to addresses within the India. We apologize for any inconvenience this may cause to our international customers.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through our website or the carrier’s website.
Shipping FAQs
Q. How can I change my shipping address after placing an order?
A. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed.
Q. Do you offer free shipping?
A. We occasionally offer free shipping promotions. Be sure to sign up for our newsletter or follow us on social media to stay updated on our latest promotions and offers.
Q. What should I do if my package is lost or damaged?
A. If your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as soon as possible.
Contact Us
If you have any further questions or concerns regarding our shipping policies, please don’t hesitate to contact our customer support team. We’re here to help!
- Phone: +91 836-850-3421
- Email: support@tejway.com
Thank you for choosing Tejway!